Skip to main content
Reviews

Reviews

Get A Sneak Preview With These Palm Springs Hotel Reviews

In Hollywood, they say never to read your own reviews. We respectfully disagree. We've carefully cultivated a distinctively modern approach with just the right amount of Tinseltown glamour and nostalgia to create an unforgettable experience. We love what they have to say, and we want you to know it, too. As you plan your next escape to the high desert beauty of Palm Springs, we hope you'll indulge us for a moment and discover what makes Triada unique.

All Reviews

Guest   •   November 17, 2025

Kind staff. Well appointed ...

Kind staff. Well appointed rooms. Very clean throughout. Would definitely recommend.
Service
Quality
Cleanliness
Guest   •   November 10, 2025

We love this hotel ...

We love this hotel so much—comfortable and sweet and cozy. Danielle and Jessica are such sweethearts and it’s always a pleasure to see them when we walk in the front door. Oh and housekeeping is exceptional! Also: great location. This is by far our favorite marriot property and we look forward to seeing you all again soon!
Service
Quality
Cleanliness
Guest   •   October 12, 2025

Excellent location, walkable to ...

Excellent location, walkable to restaurants without being too close to the noise/ nightlife. The front desk staff is kind and helpful! Our only complaint was the loud air conditioning unit in our room, seemed outdated. Thanks for a lovely stay! PS the music playing in the background is so charming! Thank you!
Service
Quality
Cleanliness
Guest   •   October 04, 2025

I love this hotel. ...

I love this hotel. Amazing value, very comfortable. The 2nd floor rooms in the back of the hotel are the best!!
Service
Quality
Cleanliness
Guest   •   October 02, 2025

The location is very ...

The location is very accessible to food & drink - as well as shopping. The hotel staff is incredible. We feel like we are home. Thank you Kevin, Ricki, and Cara for always making our stay amazing!
Service
Quality
Cleanliness
Guest   •   September 19, 2025

Hotel was really clean. ...

Hotel was really clean. The staff was really pleasant and helpful. The hotel is walking distance from a bunch of restaurants and bars.
Service
Quality
Cleanliness
Guest   •   September 15, 2025

Great rooms. Very nice ...

Great rooms. Very nice place. Staff is very nice.
Service
Quality
Cleanliness
Guest   •   August 05, 2025

Gem of a hotel. ...

Gem of a hotel. Staff is personally invested- it does not feel like a chain, but has all the advantages and perks of a Marriott hotel! Miss B and Cara at the front were awesome and it was so cool seeing the same couple staff people throughout the entire stay. It felt super personal, kinda like you’re in a guest in their home! Should be a training ground for other hotels.
Service
Quality
Cleanliness
Guest   •   August 05, 2025

This hotel is in ...

This hotel is in a great location to downtown Palm Springs. Totally unique place. Walked I. Think g the rooms would be super small because it was an older property revamped. Not the case. The staff were super nice and helpful. They each had their main job but they seemed to lend a hand out to the other staff members who might have been a little busier. The valet guy, super great, would help out the front desk. Ricky the bar tender also made the food. It almost seemed understaffed first but the teamwork made it flow. Well done staff. The hotel had both an old and new feeling to it. It has two smaller pools. One is a little warmer than the other. The rooms and property were very clean. It was missing some of the cool art a lot of other Autograph hotels have. I do wish it had some more art. The room was really nice with full size refrigerator, stove top, and sink. The bed was very comfortable. If you want to stay away from the bigger hotel crowds this is a good choice. Also, dog fees are maybe the cheapest around.
Service
Quality
Cleanliness
Guest   •   July 28, 2025

Beautiful property, Private, relaxing, exquisite Danielle ...

Beautiful property, Private, relaxing, exquisite Danielle was most accommodating and kind It was a pleasure to stay, start to finish Thank You
Service
Quality
Cleanliness